EMILY NEUHOFf
Phd
With over a decade of experience designing data-driven customer journeys and digital communications, I specialize in helping growing businesses create streamlined, high-converting experiences across web, CRM, email, and social platforms.


01 PROFESSIONAL
MY EXPERTISE IN USER RESEARCH
Comprehensive UX Methodologies
Mastery in applying a range of user research methods to extract deep insights and guide product strategy.
Strategic Insights Implementation
Expert in translating complex data into actionable steps for product enhancement and strategic decision-making.
Advanced Analytical Skills
Utilization of statistical analysis and predictive modeling to understand user behaviors and predict trends that impact UX strategy
Digital Transformation Guidance
Experienced in leading UX initiatives that streamline digital transformations, enhancing user engagement and satisfaction.
EN
Welcome! Here, you'll discover a demonstration of my expertise as a UX researcher with a strong foundation in Experimental Psychology. Each project is a testament to my commitment to enhancing user experience through rigorous research and thoughtful design. This overview aims to provide a snapshot of my capabilities—from conducting in-depth user analysis to developing intuitive interfaces that meet complex needs. Dive in to see how my work has driven innovation and delivered tangible improvements in various sectors. Whether you're a potential employer or a consulting client, you'll find evidence of how I translate insights into actionable, impactful design solutions.

02 experience
User Research and Experimental Design
Senior UX Researcher
MetLife
2024-present
Lead Data Scientist, UX Researcher
Nielsen
2022-2024
Senior Data Scientist, UX Researcher
Nielsen
2018-2022
Senior Researcher
IL Dept. of Public Health
2014-2018
Senior Consultant
Applied Research Consultants
2014-2018
03 Education
Southern IL University
PhD, Experimental Psychology
2016-2020
Southern IL Univesrity
MA, Experimental Psychology
2014-2016
The College of Wooster
BA, Psychology
2010-2014
04 SERVICES
UX Research Design & Implementation
Persona & Journey Mapping
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User Testing & Validation
Digital Transformation Consulting
Data Analysis & Insight Generation
Customer Experience Enhancement

LET'S CONNECT
Ready to explore how my UX expertise can transform your products and enhance user experiences? I'd love to hear from you! Whether you’re looking to discuss a potential project, explore a collaboration, or just chat about UX research, reach out.