top of page

EMILY NEUHOFf
Phd

With over a decade of experience designing data-driven customer journeys and digital communications, I specialize in helping growing businesses create streamlined, high-converting experiences across web, CRM, email, and social platforms.

UX/UI Researcher
Online Communicatons

01 PROFESSIONAL

MY EXPERTISE IN USER RESEARCH

Comprehensive UX Methodologies

Mastery in applying a range of user research methods to extract deep insights and guide product strategy.

Strategic Insights Implementation

Expert in translating complex data into actionable steps for product enhancement and strategic decision-making.

Advanced Analytical Skills

Utilization of statistical analysis and predictive modeling to understand user behaviors and predict trends that impact UX strategy

Digital Transformation Guidance

Experienced in leading UX initiatives that streamline digital transformations, enhancing user engagement and satisfaction.

PROFESSIONAL 
EXPERIENCEO

EN

Welcome! Here, you'll discover a demonstration of my expertise as a UX researcher with a strong foundation in Experimental Psychology. Each project is a testament to my commitment to enhancing user experience through rigorous research and thoughtful design. This overview aims to provide a snapshot of my capabilities—from conducting in-depth user analysis to developing intuitive interfaces that meet complex needs. Dive in to see how my work has driven innovation and delivered tangible improvements in various sectors. Whether you're a potential employer or a consulting client, you'll find evidence of how I translate insights into actionable, impactful design solutions.

cloudy snow covered mountains

02 experience

User Research and Experimental Design

Senior UX Researcher

MetLife
2024-present

Lead Data Scientist, UX Researcher

Nielsen
2022-2024

Senior Data Scientist, UX Researcher

Nielsen
2018-2022

Senior Researcher

IL Dept. of Public Health
2014-2018

Senior Consultant

Applied Research Consultants
2014-2018

03 Education

Southern IL University

PhD, Experimental Psychology

2016-2020

Southern IL Univesrity

MA, Experimental Psychology

2014-2016

The College of Wooster

BA, Psychology

2010-2014

04 SERVICES

UX Research Design & Implementation

Persona & Journey Mapping

​

User Testing & Validation

Digital Transformation Consulting

Data Analysis & Insight Generation

Customer Experience Enhancement

LET'S CONNECT

Ready to explore how my UX expertise can transform your products and enhance user experiences? I'd love to hear from you! Whether you’re looking to discuss a potential project, explore a collaboration, or just chat about UX research, reach out.

Thanks for reaching out!

bottom of page